Dear Daniel
I thought I must write and convey our thanks to you for the excellent holiday you organised for us in Egypt. Everything went off well and the experience was all the more rewarding for the excellent service we received from your local agent, Excel Travel. I would like to make special mention of the excellent job by Mr Maged Abdalla, the local Excel Tour leader. He was very patient and took a personal interest in ensuring that our holiday went off well.
Some of the other key positives were :
* Well organised itinerary with comprehensive coverage of places of interest and adequate time allocation to each
* good balance between sightseeing and rest time
* excellent selection of hotels
* excellent accommodation, service and food on the Nile Cruise (Royal Lily)
* Attentive and patient service by yourself and good documentation package and presentation by Indus
* Good overall holiday package providing high level of customer satisfaction.
Thank you again for your personal involvement and efforts in arranging a wonderful holiday experience for my wife and I.
Kind regards
George Jayetileke
